Crossing Sunsets™1. Mission Alignment
Crossing Sunsets™ is dedicated to creating transparency for families navigating care for someone they love. Our platform provides the verifiable data needed to ensure dignity during The Last Journey Transition.
2. Terms of Use & Legal Disclaimers
Crossing Sunsets™ acts solely as a connecting platform (directory) between families/individuals and third-party care providers (such as palliative care teams and skilled nursing facilities) specializing in The Last Journey Transition.
- Not a Healthcare Provider: We do not provide medical or clinical services.
- No Employment Relationship: We do not employ the providers listed on this site.
- No Operational Control: We do not direct or control the day-to-day operations, medical protocols, or care decisions of any third-party provider.
- Platform Purpose: This site is a care directory rated by families. Users are responsible for their own due diligence.
3. The Lotus Rating System™ (The Lotus Standard)
Our proprietary rating system is based on four Lotuses:
- Compassionate: Kind, Attentive, Emotionally supportive presence.
- Professional: Skilled, accountable, reliable care delivery.
- Responsive: Timely communication and follow-through.
- Safe: Clear safety practices, consistency under pressure, and escalation when needed.
All four, together = The Lotus Standard
4. Partners & Integrity
Crossing Sunsets™ works with care providers and partner networks under written agreements. Lotus ratings and Lotus Spotlight are earned through family reviews and cannot be purchased.